Your IT Partner for Small and Medium-Sized Businesses

Mica IT manages, secures, and supports your entire IT environment—from Microsoft 365 and modern workstations to servers, networks, backups, and day-to-day support.
  • One partner for management, security, and support
  • Direct contact with engineers who are familiar with your environment
  • Outsource everything or collaborate with your in-house IT team
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Welcome to Mica IT

One IT partner for your entire work environment

Standalone IT services only work effectively when management, security, and support are aligned. Mica IT brings these elements together and clearly defines who is responsible for what.

Microsoft 365

We set up Microsoft 365 and handle the management, security, backup, and support for email, files, and collaboration.

System administration

We monitor, maintain, and support your IT environment—from workstations, accounts, and servers to the network, updates, and day-to-day user inquiries.

Modern workplace

We combine Microsoft 365, device management, and security into a managed workspace for the office, home, and on the go.


Cybersecurity

We secure identities, devices, email, and data, and monitor relevant alerts and incidents in accordance with clear guidelines.


This is how Mica IT takes responsibility for your IT

A reliable IT environment isn't built on individual products, but on daily management and clear agreements. We view technology, users, security, and business continuity as a single, integrated whole.

  • Manage: monitoring, maintenance, accounting, and support.
  • Secure: access, devices, data, and recovery options.
  • Improve: practical advice for when your organization or risks change.

In what areas could your IT be improved?

During a no-obligation assessment, we’ll discuss your current environment, challenges, and plans. You’ll receive honest initial advice on what’s working well, what needs attention, and what role Mica IT can play.

Schedule a no-obligation inventory

Here's how customers experience working with Mica IT

Our customers especially appreciate the direct communication, reliable environment, and assistance when needed.

Why SMB Organizations Choose Mica IT

Good IT requires more than just technical knowledge. You want a partner who takes responsibility, communicates clearly, and gets to know your organization.

One responsible partner

Management, Microsoft 365, security, backup, and support are managed as an integrated whole.

Direct contact with engineers

You'll receive practical help from people who are familiar with your situation and your schedule.

Proactive and structured

We monitor, maintain, document, and improve—not just when something goes wrong.

Security as an integral part

Information security is an integral part of our day-to-day operations and our ISO 27001:2022-certified processes.

Microsoft expertise

Microsoft 365, Intune, Azure, and modern workplaces, tailored to your organization's needs.

Full or Joint Management

We can take over full management or work alongside your in-house IT staff or department.

Ready to take more control of your IT?

Have your current environment assessed, outsource its management, or discuss switching IT partners. We’ll clarify responsibilities, improvements, and costs upfront.
Get your IT advice

Frequently Asked Questions About IT Management by Mica IT

Mica IT provides day-to-day management, security, and support for business IT environments. Depending on the terms of our agreement, we manage workstations, servers, networks, Microsoft 365, users, licenses, devices, backups, and security measures, among other things.

We support employees, implement changes, and provide advice on improvements. Tasks, responsibilities, response times, and exceptions are clearly defined in advance. Mica IT can serve as the entire IT department or handle a specific aspect of IT management.

Mica IT serves small and medium-sized businesses and other organizations with approximately 5 to 500 or more workstations, at one or more locations. Its services are suitable for both organizations without their own IT department and those that already have an in-house IT staff member or IT team.

Mica is particularly well-suited for organizations seeking clear accountability, professional security, personalized support, and predictable management agreements.

Yes. We'll start by taking inventory of devices, users, Microsoft 365, servers, networks, administrator rights, security, backups, contracts, and available documentation.

Next, we’ll draw up a handover plan with clear agreements regarding access, responsibilities, support, and the date on which Mica will take over management. Systems that are well-designed can usually remain in place. We’ll only migrate or replace components when it’s technically or organizationally necessary.

Yes. In joint management, we allocate responsibilities based on expertise, capacity, and organizational needs.

For example, the in-house colleague can focus on business applications, projects, and communicating with employees. Mica then handles monitoring, maintenance, Microsoft 365, security, specialized escalations, or coverage during absences. We define who is responsible for each system and task to ensure there are no gaps.

Yes. Mica IT can set up, migrate, manage, secure, and support Microsoft 365. This includes Exchange Online, Outlook, Teams, SharePoint, OneDrive, users, licenses, permissions, and guest access.

With Microsoft Intune, we can centrally configure and secure laptops and mobile devices. Which features are available and appropriate depends, among other things, on your organization’s chosen Microsoft licenses, devices, risks, and operating procedures.

Depending on the agreed-upon services, employees can contact the Mica IT service desk directly. They can do so by phone, email, and the usual support channels.

We establish in advance what support is included, what the priorities are, and what response times apply. For mission-critical systems, separate arrangements can be made regarding availability and escalation outside of regular business hours.

Security becomes part of day-to-day management. Depending on the environment, this may include, for example, multi-factor authentication, access rights, administrator accounts, device management, updates, email security, monitoring, and backup and recovery procedures.

The measures are tailored to your organization’s data, risks, industry, licenses, and operating procedures. Mica IT’s management processes are ISO 27001:2022-certified. This does not mean that every risk is eliminated, but it does mean that information security is addressed in a structured and risk-based manner.

The costs depend on the number of users, workstations, locations, and servers; the complexity of the current environment; the desired level of support; and security and backup requirements.

Mica IT typically charges a fixed monthly fee for the agreed-upon services. In addition, one-time fees may apply for assessments, onboarding, migration, or improvement projects. After the assessment, you’ll receive a transparent proposal that lists management, support, licenses, exceptions, and any project costs separately.