The Mica IT Podcast
On the Mica IT Podcast, we talk with customers and experts about IT in small and medium-sized businesses. From cybersecurity and Microsoft 365 including AI, IT support, and the modern workplace.

Digital sovereignty: governing data and data centers | Mica Podcast #43
Digital sovereignty sounds like a big concept. Maybe even a bit abstract. Yet for many small and medium-sized businesses, it’s a very practical issue. Where is your data stored? Who has access to it? What happens if a vendor goes out of business, regulations change, or you need to switch to a different platform? In this episode of The Mica Podcast, we discuss

IT support for businesses: this is how Mica IT helps directly and personally | Mica Podcast # 42
IT Support For businesses, this often only becomes a reality when something goes wrong. An employee can’t log in. The printer isn’t working. A cloud environment is slow to respond. Or a supplier refers them to another party, even though the work has to continue as usual. In this episode of the Mica IT Podcast, you’ll hear

Cybersecurity for SMEs: MFA, Defender Suite and Zero Trust | Mica Podcast #41
Cybersecurity has long since ceased to be an “IT thingy.” It affects your invoices, your customer data, your production and your reputation. And the annoying thing is: you often only notice an attack when it's too late - exactly when no one is looking. At night. Over the weekend. During the vacations. In this

Processes and application management: this is how IT becomes strategic | Mica Podcast #40
Many companies still think of IT as support: resetting passwords, retrieving a folder, troubleshooting. That remains necessary, too. But in practice, the real question shifts. Not “does it work?” but “how do we work smarter, safer and more predictably with IT? ”In this episode of the Mica IT Podcast, Robin

IT support buyout: full service support and assistance at Mica IT | Mica Podcast #39
Many organizations want one thing above all else: IT just has to work. And if it doesn't work, you want it fixed quickly. Not after someone has been “screwing around” for half an hour, getting colleagues involved and the frustration is already at setting ten. Yet that often happens, especially

IT career without experience: here's how to make the switch
A career move into IT without a degree or experience? It can be done - if you're smart about it. In this episode, hear how Max Kuiper went from hospitality to IT support and what choices helped him. We discuss what to do in your first few weeks, how to stay calm at the

Phishing at WhatsApp: it starts with an innocent message
Phishing has long since ceased to be just a suspicious e-mail with spelling mistakes. Increasingly, it starts with an innocent WhatsApp message - from a ‘colleague,’ ‘recruiter’ or ‘friend. In this episode of The Mica IT Podcast, Mica IT's experts discuss how phishing is moving to chat apps like WhatsApp, Telegram and

AI is becoming as natural as the Internet - what does that mean for your organization?
AI feels more and more normal. Just like the Internet once did. In this episode of the Mica IT Podcast, we talk with Jeffrey Roos (TD SYNNEX) about what that means concretely for SMB organizations. We start at a news event about automated spam as a wake-up call and land at practical steps: data classification, governance, rights, and

AI march: what 400 million users mean for your IT
AI is no longer hype. With 400 million weekly users, using tools like ChatGPT has become part of the workday. Nice growth, but growth numbers are not a strategy. In this episode of the Mica IT Podcast (with Tim Vreken and host Robin Willemse), we translate that trend into down-to-earth
